What do the error/information codes indicate? (LS-VL,LS-XHL,LS-CHL)

Created 06/22/2011 15:51  |   Updated 04/24/2014 08:34

Blue LED

When LinkStation is turned ON, the Power LED glows blue. When LinkStation is turned OFF, it goes out.
 

Blinking Orange/Amber LED (information code)

When the power LES flashes orange on the front of LinkStation, information codes are available. The way it flashed indicated the message.

* If the Power LED is flashing orange, you can open NAS Navigator2. It will tell you the status of the LinkStation.

 

Place of information code	Status	Display example
10s place of information code	The LED illuminates for 1.0 seconds every 0.3 seconds. The number of flashes is the tens place of the error code.	I23
1s place of information code	The LED illuminates for 0.5 seconds every 0.3 seconds. The number of flashes is the ones place of the error code.

 

Information code	Descriptions
I10	The internal temperature for the LinkStation may exceed the allowable value. Do not place objects in the area around the LinkStation, or install at a cooler location.
I11	The invalid sectors of the hard drive may reach a dangerous level. Replace the hard drive.
I12	The RAID array is being degraded mode.
I13	The RAID array is being formatted.
I14	The RAID array is being checked.
I15	The error status of the RAID array is being investigated. *Data transfers will be slower than usual until this is complete.
I16	The RAID array is being created.
I17	The RAID array is being resynchronized. *Data transfers will be slower than usual until this is complete .
I18	The RAID array is being reconfigured. *Data transfers will be slower than usual until this is complete.
I19	The RAID array is being erased by filling 0 in the array.
I20	Formatting the hard drive.
I21	Checking the hard drive.
I22	Erasing the data of the hard drive.
I25	Updating the firmware. *Do not turn LinkStation OFF during the update.
I26	Initializing the settings in the Web Admin interface.
I27	Checking a USB hard disk.
I28	Formatting a USB hard disk.
I32	Appears when RAID rebuilding or formatting on the web Admin interface is necessary after replacing the hard drive. Rebuild or format the RAID array in the LinkStation's Web Admin interface.
I46	Data is being transferred or RAID is being migrated. Do not turn off LinkStation.
I47	Data is being transferred or RAID is being migrated. Do not turn off LinkStation.
I52	A new firmware version has been released. Update the firmware.

 

Blinking Red LED (error code)

The Power LED flashes red if the LinkStation experiences an error. The way it flashes indicates the type of error

* If there is an error, open NAS Navigator2. It may have an error message displayed.

Place of error code	Status	Display example
10s place of error code	The LED illuminates for 1.0 seconds every 0.3 seconds. The number of flashes is the tens place of the error code.	E22
1s place of error code	The LED illuminates for 0.5 seconds every 0.3 seconds. The number of flashes is the ones place of the error code.

 

Information code	Descriptions
E04	Firmware is failed. Contact Buffalo technical support for assistance.
E10	Operating from UPS battery. The LinkStation will be shut down normally. After the LinkStation shuts down. Ensure the power supplied to the UPS, and if there is no problem, turn on the power for the LinkStation.
E11	Fan Error. The fan is spinning too slowly or has stopped. Move the unit to a cool place with good airflow and no objects blocking the fan. If the LED still turns on, contact Buffalo technical support for assistance.
E12	The system temperature has exceeded the safety value. Check that there are no objects around the LinkStation, or install at a cooler location.
E13	An error occurred in the RAID array. Operation will continue, but in degraded mode. Replace the failed drive indicated by the red LED. After replacement, rebuild the RAID array by following the setup screen after starting the LinkStation.
E14	The RAID cannnot be mounted. Perform disk checking of the RAID array on the web Admin interface of LinkStation.
E15	Hard drive cannot be found. The hard drive is not connected, or maybe failed. Set the hard drive again after shutting down the LinkStation.
E16	Hard drive cannot be found. The hard drive is not connected, or maybe failed. Set the hard drive again after shutting down the LinkStation.
E22	Mounting of the hard drive failed. Format the hard drive. If the error still appears after formatting and restarting, replace the hard drive. If the error still appears, contact Buffalo technical support for assistance.
E23	An error occurred, and the hard drive was removed from the RAID array. Click here to see how to solve it.
E30	An error occurred, so hard drive X was removed from the RAID array. Replace hard drive X. For details, see the separate sheet "Hard Drive Replacement Procedure".