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  1. RMA's - Data Recovery Policy
    [Answer ID: 14159]
    All Buffalo RMA's are replaced with functional units. Buffalo cannot be held responsible for lost data. All data recovery will need to be performed by the user before sending in the defective unit....
  2. Model Regional Differences
    [Answer ID: 14120]
    Products with the same name sold by different divisions of Buffalo in various countries are not necessarily identical. For example, the wireless channels used are often different in each country, due to government regulations....
  3. DriveStation Install on Windows 2000/XP when Drivers are not Automatically Detected
    [Answer ID: 14241]
    If it is not automatically working, Windows will probably see the unit as a "USB 2.0 to IDE Bridge" in Device Manager.Right click on this and choose Properties.Go to the driver tab and choose "Reinstall Drivers" or "Update Drivers". This will bring up the Hardware Install Wizard....
  4. 打开设备管理器的方法。(Windows 8 / 8.1)
    [Answer ID: 15433]
    下面的操作是在Windows8.1中进行的。 把鼠标移动到右上角,从菜单中选择[设置]。 选择[控制面板]。 ・控制面板的查看方式是[类别]。选择[硬件和声音]-[设备管理器]。 ・控制面板的查看方式是按照[大图标][小图标]时,直接从所有控制面板项选择[设备管理器]。 [设备管理器]的界面。
  5. I cannot install NAS Navigator2 properly in macOS Sierra.
    [Answer ID: 16069]
    A bug was fixed where NAS Navigator2 could not be installed on macOS 10.12.Please download the latest version of NAS Navigator2.
  6. My computer doesn't recognize the hard drive.(HD-GDU3 series)
    [Answer ID: 15316]
    If your computer sometimes recognizes the hard drive, click here and update the firmware.If your computer doesn't recognize the hard drive at all, please contact our technical support for more information or ask replacement....
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